StarSpins Casino Responsible Gambling
At StarSpins we take responsible gambling seriously. We want players to enjoy controlled, safe play and we provide clear tools and guidance so you can manage your activity. This page explains the principles we follow, the controls available on your account, how to recognise risky behaviour, and where to turn for extra help.
Player protection principles
We prioritise player safety and transparency. Our approach is to give you straightforward options to limit spending and time, to make it easy to take a break, and to support you if play stops being fun. We encourage everyone to set personal boundaries before they start playing and to review them regularly.
Activity-control tools
You can control your play from your account settings or by contacting support. Common tools include:
- Deposit limits - set daily, weekly, or monthly caps to control how much you add to your account.
- Loss limits - monitor and restrict net losses over a chosen period.
- Session limits and reality checks - automatic reminders of session length or forced short breaks.
- Cooling-off periods - temporary account suspensions from 24 hours up to several weeks.
- Self-exclusion - longer-term account closure options for players who need an extended break.
Deposit limits
Deposit limits are an effective first step in managing spend. You can set or lower limits at any time in your account area; increases typically take effect after a short cooling-off period. If you need help setting a limit, our support team can walk you through the options.
Loss limits
Loss limits help you control how much you risk over time. These limits track your net losses and can be adjusted downwards immediately. We recommend using both deposit and loss limits together for clearer budget control.
Time limits and breaks
Taking regular breaks is important. Use session limits or reality checks to remind yourself to stop. If you prefer, choose a short cooling-off period or a longer break via self-exclusion to pause your account completely.
Self-exclusion
If you decide you need to stop for a longer period, self-exclusion closes access to your account for a set time. During self-exclusion your account will be suspended and you will not be able to create a new account while the exclusion is active.
Signs of problematic behaviour
Watch for red flags such as repeatedly chasing losses, betting more than you can afford, playing longer than planned, borrowing money to play, or neglecting work and family. If you recognise these signs, consider using the tools above or seeking external support.
Tips for maintaining control
Set a strict budget before you play, enable deposit and loss limits, use reality checks, avoid gambling when stressed or impaired, and discuss concerns with someone you trust. Small steps can prevent problems from growing.
Professional help and support
If you need extra support, we can signpost you to recognised support organisations and resources. You can also contact our customer care team through the site for guidance on tools and next steps. At Star Spins we are here to support safe play and to help you access further assistance if required.